The main precondition for e-Government and e-services development in Croatian counties is to have a certain level of ICT resources.

This article will present the state of available ICT resources, in accordance with the survey conducted in Croatian counties in 2013.

A very important subject, in the context of e-Government and e-services, is law regulation which has to be applied in the process of development. The Ministry of Public Administration is the competent body for strategic planning and implementation of e-Government and e-services at the state level. The Ministry provides e-services for citizens at the state level, and businesses and counties use these services. It is G2G connectivity.

The autonomous scope of Croatian counties is regulated by the Law on Local and Regional Government. The areas for establishing new e-services will be determined by the number of citizens’ requests or other stakeholders listed in official records in two Croatian counties in the period from 2010 to 2012.

Frequently asked requests will be recommended for further consideration as new e-services G2G, G2C and G2B, in accordance with laws and regulations.