Archive - Central European Conference on Information and Intelligent Systems, CECIIS - 2012

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Information Services in Academic Libraries: Browsing Services vs. Searching Services
Anita Papic, Jadranka Stojanovski

Last modified: 2012-07-12

Abstract


Information services encompass services through which librarians directly supply users with information but also interfaces created by librarians and adjusted to users through which users could independently find needed information. Information services include reference services and searching & browsing services. Research results in regards to ratio of browsing services versus search services of academic libraries in two English speaking countries, Ireland and New Zealand, revealed that browsing services overcome searching services. In-depth analysis of searching & browsing services shows similarities and differences between academic libraries in these two countries.