Archive - Central European Conference on Information and Intelligent Systems, CECIIS - 2010

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Adoption of u-commerce in Croatia – a preliminary study
Zvonimir Sabati, Renata Mekovec, Damir Novotny

Last modified: 2010-07-16

Abstract


U-commerce (ubicomp) is defined as combination of e-commerce, m- commerce, e-commerce using interactive digital television as communication media, voice commerce and silent commerce. Each u-commerce element uses positive characteristics of other elements and modifies it according to newer and complexed customer needs. This article describes preliminary study conducted to investigate u-commerce understanding and usage among enterprises in Croatia. Questionnaire preparation and construction as well as study pursuit are described. Study results indicate that degree of u-commerce knowledge and usage is relatively low. In order to answer customer’s needs enterprises should familiarize more quickly with new technologies like u-commerce. Consequently, there is need to use all marketing methods to present current and potential customers all advantage of using new technologies.


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