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eGovernment reflects the ultimate visions for public administrations and governments to make change. However, eGovernment is not a simple on-line information provision it requires an evolutionary and comprehensive architecture to avoid unnecessary duplication of infrastructure and major components and to integrate disparate processes, services and activities located outside administrations. The aims of eGovernment are not only the transformation of traditional information into bits and bytes and making it accessible via the Internet and moving existing government functions to an electronic platform.
In this article, authors will present a research that has been made on specimen of 131 municipalities and local communities[1] [1], give an overview of few eGovernment maturity models on the local government level and present a proposal for our own model, which has been used in research. The model is based on the abrupt development of web technology back 3 or 4 years, specially web 2.0 services and Content Management System (CMS). The research results showed that the maximum number of web portals (web site URLs) of local communities in Bosnia and Herzegovina is at the lowest stage of development (88%), and that the maximum number of local communities (82%) still do not understand the importance of electronic communications with its citizens.
This paper will show a stage model for the current state of eMaturity for municipalities in Bosnia and Herzegovina. To improve service delivery on local government level, departments and agencies have to work together and manage the mutual information flow, which is based on various government websites and initiatives. These governmental websites and initiatives are the catalyst for establishing a model that will help to improve the development of infrastructure facilities.