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ISSN 1847-2001
e-ISSN 1848-2295

Medić, Adis, <p>Faculty of Organization and InformaticsUniversity of Zagreb Pavlinska 2, 42000 Varaždin, Croatia </p>, Bosnia and Herzegovina

CECIIS - 2013 - Data and Knowledge Bases
Enhanced (meta)model for Helpdesk Support Services
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