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Feasibility Study on Implementation of Electronic Invoicing in Public Administration Enterprise
Last modified: 2013-08-09
Abstract
In this paper we present a case study i.e. the feasibility study regarding the implementation of the electronic invoice (e-Invoice) into the business process of a government agency. Agency processes around 13.000 invoices per year and interesting question arose - will implementation of the existing e-Invoicing framework be feasible? In this case study, business process modelling was first conducted (AS-IS) and detailed statistics and process performance were measured. After that, potential future process was designed (TO-BE) and evaluation is done via BPMN simulation. Results are presented with ROI analysis and some possible problems are discussed.