Font Size: 

E-services and e-government are a global trend. Since this field is rapidly growing and developing in many countries which vary in their strategies, goals, ways of implementation and funds invested in such services, a few different methodologies have been developed to measure their results and compare them. Since they are a key factor for measurement and comparison of countries, some of them are mainly focusing on economical and financial factors, while neglecting strategic goals set by country government. Most countries have different policies and strategies, and they vary even more when we take into consideration European countries which doesn't have state government and common strategies which are usually based on global guidelines. In this case we are focusing on Croatia to present differences between methodological approaches to measurement of e-service benefits and results, and their coherence for comparison.