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IT Governance and Security of Web Services at Bosnia and Herzegovina Local Level
Last modified: 2010-07-24
Abstract
Management of any organization, company, or even the government must ensure that management knows the role that information plays in their organization and needs to know what kind of IT support must have. A problem that frequently occurs in organizations is too great expectations from IT - to be a driver of economic prosperity, helps growth and employment, and that IT must creates new value. Administration of such companies often look only global company strategy without going too much into the "details" such as information technology and information systems in the organization or company. Management simply does not interfere too much in IT due to the nature and complexity of jobs but also because of the view that IT is a "black box". In this paper authors will introduce the term "IT Governance“ and it will be presented the results of preliminary research conducted at the local level in BiH, in terms of IT-governance through the maturity model of web pages. It will also be analysed security level of the web portal through which people access the G2C services. The authors will also try to explore and "quality" of IT personnel who are employed in the municipalities through the level of education, and the type of graduating from the University employees. Results will be compared with results from previous research.
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