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Knowledge management as intrinsic part of the process of implementation of QMS Quality management systems
Last modified: 2010-08-17
Abstract
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This paper constructs a theory model in order to study point of strength for knowledge management process during implementation process of Quality Management System (QMS). Model presents interaction of internal and external partecipants during the process of implementation of Quality management system including partecipant's individual caracteristics, cultural burden, business ethics ecc.
Knowledge management include need for education and achievement, risk propensity and locus of control; innovativeness, risk taking and proactiveness.
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